TL;DR: team must match information- and command flow. Team organisation is a conscious effort Early in my career at Accenture a management class discussed methods for building teams by aligning team capabilities with their mission statements. Which is a bloated way of saying "we made sure we had the right skills for the job". Back … Continue reading Team organisation by capabilities
Category: project management
Jugaad takes agile to the extreme
Introduction Jugaad is an attitude towards delivery which originated in India and consists of three simple tenets: Humility: use whatever works without prejudiceOpenness: keep your options openFrugality: small expenses keep regrets small Jugaad is agility taken to the extreme and most suitable for projects with a high degree of change, risk and uncertainty. Nothing demonstrates … Continue reading Jugaad takes agile to the extreme
The problem with standardisation
Standards are a double-edged swordSubbu Allamaraju, CTO Expedia, https://m.subbu.org/lessons-from-2019-5beb64e63bc7 TL;DR: Standardisation reduces the dimensionality of a problem space thus eliminating possibilities for optimisation. Standards reduce the number dimensions of a problem space Consolidation initiatives aim at reducing the number of domains in a problem space in order to make problem handling easier: reduce the number … Continue reading The problem with standardisation
Goodhart’s law
Any observed statistical regularity will tend to collapse once pressure is placed upon it for control purposes. Goodhart's law (source Wikipedia) Or, in other words, once you tell people "improve that KPI or else", that KPI will be abused to the point of becoming useless: the KPI will improve, but the overall quality/speed/cost (pick a … Continue reading Goodhart’s law
How to improve conversion rates
I watched Kevin Hale's presentation [1] "how to improve conversion rates" (with your UI) and liked his get-to-the-point style. I highly recommend watching the video and am summarizing the content here. I omitted a few parts of Hale's talk (eg. knowledge point and one push button) which, while encyclopedic and interesting, imho didn't advance the … Continue reading How to improve conversion rates