Category: project management

The problem with standardisation

Standards are a double-edged sword Subbu Allamaraju, CTO Expedia, https://m.subbu.org/lessons-from-2019-5beb64e63bc7 TL;DR: Standardisation reduces the dimensionality of a problem space thus eliminating possibilities for optimisation. Standards reduce the number dimensions of a problem space Consolidation initiatives aim at reducing the number of domains in a problem space in order to make problem handling easier: reduce the … Continue reading The problem with standardisation →

Goodhart’s law

Any observed statistical regularity will tend to collapse once pressure is placed upon it for control purposes. Goodhart's law (source Wikipedia) Or, in other words, once you tell people "improve that KPI or else", that KPI will be abused to the point of becoming useless: the KPI will improve, but the overall quality/speed/cost (pick a … Continue reading Goodhart’s law →

How to improve conversion rates

I watched Kevin Hale's presentation [1] "how to improve conversion rates" (with your UI) and liked his get-to-the-point style. I highly recommend watching the video and am summarizing the content here. I omitted a few parts of Hale's talk (eg. knowledge point and one push button) which, while encyclopedic and interesting, imho didn't advance the … Continue reading How to improve conversion rates →

Technical Debt

DILBERT © Scott Adams. Used By permission of ANDREWS MCMEEL SYNDICATION. All rights reserved. Technical debt is the amount of work needed to decrease the total cost of a product. Me The classical definition doesn't work Technical debt (TD) is intuitively easy to grasp as an inherent quality/complexity issue that makes a product hard to … Continue reading Technical Debt →